Responsible Gaming

We want you to enjoy your gaming...

Our Commitment to Responsible Gambling

At we are committed to high ethical standards which are reflected in our pro-active policy of social responsibility. The policy of Responsible Gambling is effective for all of the online services we offer. At we encourage all of our players to gamble in a responsible and rational manner.

However, there is a vulnerable minority that should be taken care of. For that reason promoting responsible gambling is one of our main goals.

We encourage responsible gambling practices, to eliminate all possible dangers of gambling and prevent underage gambling at our online casino. has taken rigorous measures to meet all the international requirements of responsible gambling. We place the customer at the centre of all our business activities and have created a caring, responsible gambling environment. We have developed a code of conduct for responsible gambling that addresses issues of problem and underage gambling. takes an innovative approach to promoting responsible gambling, which includes complex staff training programs, self-exclusion functionality features, written procedures for recognising problem gamblers, customer education and awareness programmes.


How to Identify if You Have a Gambling Problem?

Being responsible about gambling presupposes knowing whether to play, how to play, and how much money and time to spend on games. A compulsive gambler is a person whose approach to gambling can be classified as an addiction and whose gambling has caused growing and continuing problems in their life.

People who gamble responsibly decide in advance, how much money they will spend, how often they will gamble and, most importantly, they know when to stop. Responsible gambling should be enjoyable and result in no harm to any player. Responsible gamblers stick to these rules:

  • Gamble for fun and entertainment, but not to earn money.
  • Know that you are unlikely to win in the long run.
  • Never try to win back losses.
  • Never borrow money to gamble.
  • Never let gambling affect your life in any way.

If any of these rules is broken, a player is likely to become a gambling addict. Symptoms of a problem gambler include:

  • Inability to stop gambling,
  • Vowing to abstain
  • Increasing financial, work, or relationship difficulties as a result of gambling
  • Spending more money and time on gambling than can be afforded
  • Losing interest in daily activities and hobbies
  • Permanent thinking or talking about gambling
  • Gambling until all their money is lost
  • Needing to gamble with larger amounts of money or for a longer time to get the same feeling of excitement
  • Feeling anxious, guilty, worried, or irritated

Preset Limits

Players can preset a limit on the amount that they deposit, wager or lose. This enables them to enjoy playing our games whilst maintaining control over how much the player deposits, wagers or loses during a fixed period of time, so that the player can always play within their budget. To set a limit on your account see the Responsible Gaming section under My Account or please send an email to

Reality Check notifications

When you have been playing for one hour ,we'll send you a message to notify you. We'll also let you know the amount you've won /lost during this period. You have the following option to change this message to appear more frequently, all you need to do is enter the duration under My Account / Responsible Gaming / Reality Check.

You will be required to acknowledge the Reality Check message by taking one of the following actions:

  • Select 'Continue playing'
  • Select 'Quit Playing'
  • Select 'Quit Playing & logout'. This will log you out of your TradaCasino and Terminate all games.
  • Self-exclusion

    If you would like a break from playing you can set a block on your account for a specified period of time. Click here to exclude yourself from playing

    If you consider yourself to be a problem gambler, you can use one of the site-blockers to prevent yourself from visiting online casinos, by blocking access to online gambling websites:

    Seek Help

    In case you have gambling problems, the first thing you should do is admit that you have a progressive illness that cannot be cured without any help. You can find a number of programmes and organisations offering help to anyone who develops a gambling problem. They offer assistance in solving all problems that might be caused by gambling, including financial hardship, relationship problems, and personal troubles (stress, anxiety, depression, etc.).

    If you would like additional information or assistance, please contact the following organisations and services:

    Problem Gambling Advice

    Are you gambling more than you really want to? If you feel you have a problem with gambling please visit the GamCare website for help and advice at, or contact the GamCare National Helpline on 08088020 133. Lines open 8am to midnight UK time.

    The following organisations provide psychological help, professional advice and assistance in dealing with gambling addiction:

    Financial Advice

    If you require free, confidential, and independent advice on how to handle your gambling debt, visit:

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    Each games Factory Return To Player (RTP) setting is made available online

    • TradaCasino Game Payouts are available here
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